Refund policy

30-DAY MONEY-BACK GUARANTEE

We want you to love your SNOZES kit. If you are not happy with your results, email us at support@snozes.com within 30 days of delivery and we will refund the price of your order.

HOW TO REQUEST A REFUND

Send us your order number and a short note about your experience. We may ask for a photo of the product. You do not need to ship the product back. Once your request is approved, the refund goes to your original payment method within 5 to 10 business days.

NO SUBSCRIPTION, EVER

Every SNOZES order is a one-time payment. We will never sign you up for a subscription or charge you again without your consent.

DAMAGED, WRONG OR MISSING ITEMS

If your order arrives damaged, incomplete or wrong, contact us within 30 days of delivery with your order number and a photo. We will send a replacement or a full refund, at no cost to you.

LOST PACKAGES

If your tracking shows no movement for more than 10 days, or your order has not arrived 30 days after shipping, contact us and we will reship or refund your order.

GOOD TO KNOW

The guarantee covers one refund per customer and per household. Shipping fees paid at checkout are not refundable, except for damaged, wrong or missing items.

CONTACT

support@snozes.com

SNOZES, operated by LYNX HUB LLC, 30 N Gould St, Sheridan WY 82801, United States